APA Style
Peppard, J., Rowland, P. (1997).
The Essence of Business Process Re-Engineering (1).
Yogyakarta:
Penerbit ANDI.
MLA Style
Peppard, Joe., Rowland, Philip.
"The Essence of Business Process Re-Engineering".
1
Yogyakarta:
Penerbit ANDI,
1997.
Text.