APA Style

HODGETTS, R, M. (1995). Impelementing TQM in Small and Medium-Sized Organizations: a Step-by Step Guide (1). New York: Amacom.

MLA Style

HODGETTS, RICHARD, M.. "Impelementing TQM in Small and Medium-Sized Organizations: a Step-by Step Guide". 1 New York: Amacom, 1995. Text.