APA Style

MURPHY, H, A., PECK, C, E. (1972). Effective Business Communications, Volume 18 (1). Philadelphia: Grolier Incoporated.

MLA Style

MURPHY, HERTA, A.., PECK, CHARLES, E.. "Effective Business Communications, Volume 18". 1 Philadelphia: Grolier Incoporated, 1972. Text.