Service Management for Competitive Advantage | Perpustakaan Universitas Islam Indonesia

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Service Management for Competitive Advantage

FITZSIMMONS, JAMES A. - Personal Name; FITZSIMMONS, MONA J. - Personal Name;

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Lantai 1 Sisi Selatan Direktorat Perpustakaan UII 658 FIT S 1

1001002563001

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Series Title: -
Call Number: 658 FIT S
Publisher: New York : McGraw-Hill Inc.., 1994
Collation: xviii; 462p,; 23 cm.
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ISBN/ISSN: 0-07-113312-7
Classification: 658
Content Type: -
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Carrier Type: -
Edition: 1
Subject(s): SERVICE INDUSTRIES - MANAGEMENT
Specific Detail Info: -
Statement of Responsibility: -

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