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Total Quality Service: how organization use it to create a competive advantage
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Lantai 1 Sisi Selatan Direktorat Perpustakaan UII
658.812 BRO T 1
1001000095001
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Detail Information
- Series Title
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- Call Number
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658.812 BRO T
- Publisher
- Canada : Prentice-Hall., 1992
- Collation
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xii; 258p,; 24 cm.
- Language
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- ISBN/ISSN
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0-13-923392-X
- Classification
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658.812
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- Edition
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- Statement of Responsibility
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