APA Style

BARKLEY, B, T., SAYLOR, J, H. (1994). Customer-driven project management : a new paradigm in total quality implementation (1). New York: McGraw-Hill Inc..

MLA Style

BARKLEY, BRUCE, T.., SAYLOR, JAMES, H.. "Customer-driven project management : a new paradigm in total quality implementation". 1 New York: McGraw-Hill Inc., 1994. Text.