APA Style

Mitroff, I, L., Pearson, C, M. (1993). Crisis management: a diagnostic guide for improving your organization's crisis-preparedness (1st ed.). San Francisco: Jossey-Bass Publishers.

MLA Style

Mitroff, Ian, L.., Pearson, Christine, M.. "Crisis management: a diagnostic guide for improving your organization's crisis-preparedness". 1st ed. San Francisco: Jossey-Bass Publishers, 1993. Text.