APA Style

Shockley, Z, P, S. (2010). Building The High-Trust Organization : Strategies for Suppporting Five Key Dimensions Of Trust (1st.ed). America: Jossey Bas.

MLA Style

Shockley, Zalabak, Pamela, S.. "Building The High-Trust Organization : Strategies for Suppporting Five Key Dimensions Of Trust". 1st.ed America: Jossey Bas, 2010. Text.