APA Style

Pearson, C, M., Mitroff, I, I. (1993). Crisis Management : a Diagnostic Guide for Improving Your Organization's Crisis - Preparedness . Massachusetts: Josey-Bass.

MLA Style

Pearson, Christine, M.., Mitroff, Ian, I.. "Crisis Management : a Diagnostic Guide for Improving Your Organization's Crisis - Preparedness". Massachusetts: Josey-Bass, 1993. Text.