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Customer Focused Quality : What to Do on Monday Morning

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Detail Information
Series Title
-
Call Number
658.812 Hin C
Publisher
New Jersey : Prentice Hall.,
Collation
ix; 273p,; 22 cm.
Language
ISBN/ISSN
0-13-189630-X
Classification
658.812
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Custumer Service-Quality Control
Specific Detail Info
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Statement of Responsibility
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