APA Style

Hooks, I, F., Farry, K, A. (2001). Customer-Centered Products : Creating Successful Products Through Smart Requirements Management . New York: Amacom.

MLA Style

Hooks, Ivy, F.., Farry, Kristin, A.. "Customer-Centered Products : Creating Successful Products Through Smart Requirements Management". New York: Amacom, 2001. Text.