Melayani Pelanggan Kecewa, Tetap Efektif Dalam Kondisi Kesal | Perpustakaan Universitas Islam Indonesia

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Melayani Pelanggan Kecewa, Tetap Efektif Dalam Kondisi Kesal

MORGAN, REBECCA L. - Personal Name;

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7100001403001

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Series Title: -
Call Number: 658.812 MOR M
Publisher: Jakarta : PPM., 2003
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Language: Indonesia
ISBN/ISSN: 979-442-111-1
Classification: 658.812
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Edition: 1
Subject(s): Customers
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