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Managing Customer Value : Creating Quality & Service That Customers Can See

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Detail Information
Series Title
-
Call Number
658.812 Gal M
Publisher
New York : The Free Press.,
Collation
xv; 424p,; 21 cm.
Language
ISBN/ISSN
0-02-911045-9
Classification
658.812
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Qualityo of Products-Evaluation
Specific Detail Info
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Statement of Responsibility
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