APA Style

Shortell, S, M., Kaluzny, A, D. (1995). Health Care Management: Organization Design and Behavior ,3 Edition (3). District of Columbia: Delmar.

MLA Style

Shortell, Stephen, M.., Kaluzny, Arnold, D.. "Health Care Management: Organization Design and Behavior ,3 Edition". 3 District of Columbia: Delmar, 1995. Text.