Service Breakthtroughs ; Changing the Rules of the Game | Perpustakaan Universitas Islam Indonesia

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Service Breakthtroughs ; Changing the Rules of the Game

Heskett, James L. - Personal Name; Sasser, Jr, W. Earl - Personal Name; Hart, Christopher W. L - Personal Name;

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Series Title: -
Call Number: 658.812 Hes S
Publisher: New York : The Free Press., 1990
Collation: xi; 306p,; 23 cm.
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ISBN/ISSN: 29146755
Classification: 658.812
Content Type: -
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Edition: -
Subject(s): Customer Service
Specific Detail Info: -
Statement of Responsibility: -

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