Service Management: Operations, Strategy, and Information Technology, 3rd edition

Text

Service Management: Operations, Strategy, and Information Technology, 3rd edition

FITZSIMMONS, JAMES A. - Personal Name; FITZSIMMONS, MONA J. - Personal Name;

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3181000007001

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Series Title: -
Call Number: 658.8 Fit S
Publisher: New York : McGraw-Hill., 2001
Collation: -
Language
ISBN/ISSN: 0-07-118115-D
Classification: 658.8
Content Type: -
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Edition: 3
Subject(s): Service Management
Specific Detail Info: -
Statement of Responsibility: -

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