Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed. | Perpustakaan Universitas Islam Indonesia

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Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.

Zeithaml, Valarie A. - Personal Name; Bitner, Mary Jo - Personal Name;

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3101002760001

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Series Title: -
Call Number: 658.8 Zei S
Publisher: Boston : McGraw-Hill., 2003
Collation: xx; 668p,; 25 cm.
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ISBN/ISSN: 0-07-119914-4
Classification: 658.8
Content Type: -
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Edition: 3
Subject(s): Customer Services,Marketing,Service Industries-Mar
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Statement of Responsibility: -

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