APA Style

Lovelock, C., Wirtz, J. (2007). Service Marketing; People, Technology, Strategy, 6th Ed. (6). New Jersey: Pearson Educations Inc..

MLA Style

Lovelock, Christopher., Wirtz, Jochen. "Service Marketing; People, Technology, Strategy, 6th Ed.". 6 New Jersey: Pearson Educations Inc., 2007. Text.