APA Style

Anton, S, -, 0. (2007). The Influence of Customer Satisfaction On Word of Mouth Communication: A Study of the Roles of Individual Locus of Control On the Purchasing of the Shopping Product In Kodya Jogjakarta . Yogyakarta: FE-UII.

MLA Style

Anton, Sujarwo, -, 03311320,. "The Influence of Customer Satisfaction On Word of Mouth Communication: A Study of the Roles of Individual Locus of Control On the Purchasing of the Shopping Product In Kodya Jogjakarta". Yogyakarta: FE-UII, 2007. Text.