APA Style
Siska, E, -, 0. (2007).
The Influence Of Service Quality Toward Customer Satisfaction In Order To Create Customer Loyalty In Banking Industry ( A Case of BRI Cik Ditiro Yogyakarta ) .
Yogyakarta:
FE-UII.
MLA Style
Siska, Endyana, -, 03311031,.
"The Influence Of Service Quality Toward Customer Satisfaction In Order To Create Customer Loyalty In Banking Industry ( A Case of BRI Cik Ditiro Yogyakarta )".
Yogyakarta:
FE-UII,
2007.
Text.