APA Style

KAPLAN, R, S., NORTON, D, P. (2001). The Strategy-Focused Organization; How Balanced Scorecard Companies Thrive in the New Business Environment . Boston: Harvard Business School Publishing.

MLA Style

KAPLAN, ROBERT, S.., NORTON, DAVID, P.. "The Strategy-Focused Organization; How Balanced Scorecard Companies Thrive in the New Business Environment". Boston: Harvard Business School Publishing, 2001. Text.