APA Style
TJIPTONO, F., DIANA, A.
(2002).
Total Quality Management, Ed.4, Cet.2
(
4)
.
Yogyakarta:
Andi.
MLA Style
TJIPTONO, FANDY., DIANA, ANASTASIA.
"Total Quality Management, Ed.4, Cet.2".
4
Yogyakarta:
Andi,
2002.
Text.