APA Style

George, S., Weimerskirch, A. (1994). Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies . New York: John Wiley & Sons.

MLA Style

George, Stephen., Weimerskirch, Arnold. "Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies". New York: John Wiley & Sons, 1994. Text.