APA Style

EVANS, J, R., Dean, J, J, W. (2003). Total Quality: Management, Organization and Strategy, 3rd.ed. (3). Ohio: Thomson/South-Western.

MLA Style

EVANS, JAMES, R.., Dean, Jr,, James, W.. "Total Quality: Management, Organization and Strategy, 3rd.ed.". 3 Ohio: Thomson/South-Western, 2003. Text.