MEASURING CUSTOMER SATISFACTION: Teknik Mengukur dan Strategi Meningkatkan Kepuasan Pelanggan & Analisi Kasus PLN | Perpustakaan Universitas Islam Indonesia

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MEASURING CUSTOMER SATISFACTION: Teknik Mengukur dan Strategi Meningkatkan Kepuasan Pelanggan & Analisi Kasus PLN

FREDDY RANGKUTI - Personal Name;

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Lantai 1 Sisi Selatan Direktorat Perpustakaan UII 658.812 Ran m

1000026176003

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Series Title: -
Call Number: 658.812 Ran m
Publisher: Jakarta : Gramedia Pustaka Utama., 2008
Collation: xiii + 344 hlm
Language: Indonesia
ISBN/ISSN: 978-979-22-0018-8
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: Cet. 4
Subject(s): -
Specific Detail Info: -
Statement of Responsibility: RANGKUTI, RANGKUTI

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