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34
from your keywords:
subject="PELANGGAN"
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Winning Back Upset Customer; Melayani Pelanggan Kecewa
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MORGAN, REBECCA L.
Edition
-
ISBN/ISSN
979-442-210-X
Collation
xiv; 85p,; 22 cm.
Series Title
-
Call Number
658.812 Mor W
Edition
-
ISBN/ISSN
979-442-210-X
Collation
xiv; 85p,; 22 cm.
Series Title
-
Call Number
658.812 Mor W
Availability
2
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Strategic Customer Alliances; Strategi Kemitraan Pelanggan: Cara Memenangkan,…
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Burnett, Ken
Edition
-
ISBN/ISSN
979-637-645-8
Collation
x; 359p,; 24 cm.
Series Title
-
Call Number
658.812 Bur S
Edition
-
ISBN/ISSN
979-637-645-8
Collation
x; 359p,; 24 cm.
Series Title
-
Call Number
658.812 Bur S
Availability
1
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Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar
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SUPRANTO, J.
Edition
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ISBN/ISSN
979-518-725-2
Collation
x; 300p,; 22 cm.
Series Title
-
Call Number
658.834 3 Sup P
Edition
-
ISBN/ISSN
979-518-725-2
Collation
x; 300p,; 22 cm.
Series Title
-
Call Number
658.834 3 Sup P
Availability
2
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Model Matriks Konsumen untuk Menciptakan Superior Customer Value
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Durianto, Darmadi
Sitinjak, Tony
Edition
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ISBN/ISSN
979-22-0936-0
Collation
130p,; 24 cm.
Series Title
-
Call Number
001.422 M
Edition
-
ISBN/ISSN
979-22-0936-0
Collation
130p,; 24 cm.
Series Title
-
Call Number
001.422 M
Availability
3
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Mendahulukan pelanggan : strategi untuk memberikanpelayanan bermutu
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WALKER, DENIS
Edition
-
ISBN/ISSN
-
Collation
185p,; 24 cm.
Series Title
-
Call Number
658.812 Wal M
Edition
-
ISBN/ISSN
-
Collation
185p,; 24 cm.
Series Title
-
Call Number
658.812 Wal M
Availability
2
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Killer Customers; jangan Sekali-kali Mengatakan Bagus dari Produk yang Buruk …
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Selden, Larry
Colvin, Geoffrey
Edition
-
ISBN/ISSN
979-963-175-1
Collation
378p,; 20 cm.
Series Title
-
Call Number
658.812 Sel K
Edition
-
ISBN/ISSN
979-963-175-1
Collation
378p,; 20 cm.
Series Title
-
Call Number
658.812 Sel K
Availability
3
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Kepuasan Pelanggan, Pengukuran dan Penganalisisan dengan SPSS
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Aritonang, Lerbin R.
Edition
-
ISBN/ISSN
979-22-1555-7
Collation
vii; 153p,; 24 cm.
Series Title
-
Call Number
658.812 Ari K
Edition
-
ISBN/ISSN
979-22-1555-7
Collation
vii; 153p,; 24 cm.
Series Title
-
Call Number
658.812 Ari K
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3
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Hermawan Kartajaya On Service Seri Sembilan Elemen Marketing
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KARTAJAYA, HERMAWAN
Edition
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ISBN/ISSN
979-433-435-9
Collation
229p,; 21 cm.
Series Title
-
Call Number
658.812 Kar H
Edition
-
ISBN/ISSN
979-433-435-9
Collation
229p,; 21 cm.
Series Title
-
Call Number
658.812 Kar H
Availability
4
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Customer Loyalty; Menumbuhkan dan Mempertahanakan Kesetiaan Pelanggan
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Griffin, Jill
Edition
1
ISBN/ISSN
979-741-762-X
Collation
xvi; 238p,; 24 cm.
Series Title
-
Call Number
658.812 Gri C
Edition
1
ISBN/ISSN
979-741-762-X
Collation
xvi; 238p,; 24 cm.
Series Title
-
Call Number
658.812 Gri C
Availability
3
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Customer Care Excellence; Cara Untuk Mencapai Customer Focus, Seri Manajemen …
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Cook, Sarah
Edition
-
ISBN/ISSN
979-442-167
Collation
vi; 290p,; 23 cm.
Series Title
-
Call Number
658.812 Coo C
Edition
-
ISBN/ISSN
979-442-167
Collation
vi; 290p,; 23 cm.
Series Title
-
Call Number
658.812 Coo C
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3
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