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268
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The brave new service strategy: aligning customer relationships, market strat…
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Gutek, Barbara A.
Welsh, Theresa
Edition
1
ISBN/ISSN
0-8144-0527-4
Collation
xvi, 316p; 23 cm
Series Title
-
Call Number
658.812 Gut t
Edition
1
ISBN/ISSN
0-8144-0527-4
Collation
xvi, 316p; 23 cm
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-
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658.812 Gut t
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On Great Service: a framework for action
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Berry, Leonard L.
Edition
1
ISBN/ISSN
0-02-918555-6
Collation
xi, 292p; 23 cm
Series Title
-
Call Number
658.562 Ber o
Edition
1
ISBN/ISSN
0-02-918555-6
Collation
xi, 292p; 23 cm
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-
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658.562 Ber o
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Public service performance: perspectives on measurement and management
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Boyne, George A./Editor
Edition
1
ISBN/ISSN
0-521-85991-3
Collation
xvii, 319;, 25 cm
Series Title
-
Call Number
658.81 Boy p
Edition
1
ISBN/ISSN
0-521-85991-3
Collation
xvii, 319;, 25 cm
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-
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658.81 Boy p
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The Customer Driven Company: Moving from Talk to Action
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Whiteley, Richard C.
Edition
-
ISBN/ISSN
0-201-60813-8
Collation
308 p; 23 cm
Series Title
-
Call Number
658.8 Whi c
Edition
-
ISBN/ISSN
0-201-60813-8
Collation
308 p; 23 cm
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-
Call Number
658.8 Whi c
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Motivation in Public Management The call of Public service
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Editor: Perry,James L
Hondeghem,Annie
Edition
-
ISBN/ISSN
978-0-19-923403-5
Collation
x, 333p;24 cm
Series Title
-
Call Number
352.6 Per m
Edition
-
ISBN/ISSN
978-0-19-923403-5
Collation
x, 333p;24 cm
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-
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352.6 Per m
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Bureaus of Efficiency: Reforming Local Government in the Progressive Era
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Lee, Mordecai
Edition
-
ISBN/ISSN
9,78087E+11
Collation
292 p. ; 22 cm.
Series Title
-
Call Number
352.3 LEE b
Edition
-
ISBN/ISSN
9,78087E+11
Collation
292 p. ; 22 cm.
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-
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352.3 LEE b
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Managing Conflict of Interest in the Public Service : OECD Guidelines and Cou…
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Edition
-
ISBN/ISSN
92-64-10489-5
Collation
249p; 25 cm
Series Title
-
Call Number
351.72 OECD m
Edition
-
ISBN/ISSN
92-64-10489-5
Collation
249p; 25 cm
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351.72 OECD m
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Winning Office Politics : DuBrin's guide for the '90s
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Dubrin,Andrew
Edition
-
ISBN/ISSN
0-13-964958-1
Collation
x, 337p; 24 cm
Series Title
-
Call Number
650.1 Dub w
Edition
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ISBN/ISSN
0-13-964958-1
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x, 337p; 24 cm
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650.1 Dub w
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Marketing Financial Services
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Meidan, Arthur
Edition
1
ISBN/ISSN
0-333-55003-X
Collation
xx, 324p; 23 cm
Series Title
-
Call Number
658.8 Mei m
Edition
1
ISBN/ISSN
0-333-55003-X
Collation
xx, 324p; 23 cm
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-
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658.8 Mei m
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Financial Services Marketing: a reader
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Editor: Meidan, Arthur
Edition
1
ISBN/ISSN
0-03-099-019X
Collation
x, 375p; 23 cm
Series Title
-
Call Number
658.8 Mei f
Edition
1
ISBN/ISSN
0-03-099-019X
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x, 375p; 23 cm
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658.8 Mei f
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