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Found 124 from your keywords: subject="Service"
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cover
Service Management for Competitive Advantage
Comment Share
Fitzsimons, James A.Fitzsimons, Mona J.

Edition
-
ISBN/ISSN
0-07-021217-1
Collation
xviii; 462p,; 22 cm.
Series Title
-
Call Number
338.47 Fit S

Edition
-
ISBN/ISSN
0-07-021217-1
Collation
xviii; 462p,; 22 cm.
Series Title
-
Call Number
338.47 Fit S
cover
Service Management: Operations, Strategy, and Information Technology, 3rd edi…
Comment Share
FITZSIMMONS, JAMES A.FITZSIMMONS, MONA J.

Edition
3
ISBN/ISSN
0-07-118115-D
Collation
-
Series Title
-
Call Number
658.8 Fit S

Edition
3
ISBN/ISSN
0-07-118115-D
Collation
-
Series Title
-
Call Number
658.8 Fit S
cover
Service Marketing; Integrating Customer Focus Across the Firm, 3rd Ed.
Comment Share
Zeithaml, Valarie A.Bitner, Mary Jo

Edition
3
ISBN/ISSN
0-07-119914-4
Collation
xx; 668p,; 25 cm.
Series Title
-
Call Number
658.8 Zei S

Edition
3
ISBN/ISSN
0-07-119914-4
Collation
xx; 668p,; 25 cm.
Series Title
-
Call Number
658.8 Zei S
cover
Services Marketing, 2nd. Ed.
Comment Share
LOVELOCK, CHRISTOPHER H.

Edition
2
ISBN/ISSN
0-13-807066-0
Collation
xvi; 526p,; 24 cm.
Series Title
-
Call Number
658.8 Lov S

Edition
2
ISBN/ISSN
0-13-807066-0
Collation
xvi; 526p,; 24 cm.
Series Title
-
Call Number
658.8 Lov S
cover
Service Marketing : A Managerial Perspective
Comment Share
McCOLL, RODCALLAGHAN, BILLPALMER, ANDRIAN

Edition
-
ISBN/ISSN
0-07-470257-2
Collation
xii; 532p,; 21 cm.
Series Title
-
Call Number
658.8 McC S

Edition
-
ISBN/ISSN
0-07-470257-2
Collation
xii; 532p,; 21 cm.
Series Title
-
Call Number
658.8 McC S
cover
Service Management and Marketing : Managing the Moments of Truth in Service C…
Comment Share
Gronroos, Christian

Edition
-
ISBN/ISSN
0-669-20035-2
Collation
xxii; 298p,; 24 cm.
Series Title
-
Call Number
658.8 Gro S

Edition
-
ISBN/ISSN
0-669-20035-2
Collation
xxii; 298p,; 24 cm.
Series Title
-
Call Number
658.8 Gro S
cover
Service Management and Operations, 2nd. Ed.
Comment Share
MURDICK, ROBERT G.RENDER, BARRYRUSSELL, ROBERTA S.Haksever, Cengiz

Edition
2
ISBN/ISSN
0-13-017396-7
Collation
xx; 584p,; 27 cm.
Series Title
-
Call Number
658.5 S

Edition
2
ISBN/ISSN
0-13-017396-7
Collation
xx; 584p,; 27 cm.
Series Title
-
Call Number
658.5 S
cover
Service Breakthtroughs ; Changing the Rules of the Game
Comment Share
Heskett, James L.Sasser, Jr, W. EarlHart, Christopher W. L

Edition
-
ISBN/ISSN
29146755
Collation
xi; 306p,; 23 cm.
Series Title
-
Call Number
658.812 Hes S

Edition
-
ISBN/ISSN
29146755
Collation
xi; 306p,; 23 cm.
Series Title
-
Call Number
658.812 Hes S
cover
Services Marketing : Integrating Customer Focus Across the Firm, 2nd Ed.
Comment Share
Zeithaml, Valarie A.Bitner, Mary Jo

Edition
-
ISBN/ISSN
0-07-231221-1
Collation
xxviii; 620p,; 28 cm.
Series Title
-
Call Number
658.8 Zei S

Edition
-
ISBN/ISSN
0-07-231221-1
Collation
xxviii; 620p,; 28 cm.
Series Title
-
Call Number
658.8 Zei S
cover
Service Operations Management; Strategy, Design and Delivery
Comment Share
Muhlemann, AlanHope, Christine

Edition
-
ISBN/ISSN
0-13-149915-7
Collation
viii; 351p,; 26 cm.
Series Title
-
Call Number
658.503 8 Hop S

Edition
-
ISBN/ISSN
0-13-149915-7
Collation
viii; 351p,; 26 cm.
Series Title
-
Call Number
658.503 8 Hop S
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