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161
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subject="Relations"
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Customer Relationship Management; Getting it Right !
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Kincaid, Judith W.
Edition
-
ISBN/ISSN
0-13-035211-X
Collation
xxvii; 480p,; 24 cm.
Series Title
-
Call Number
658.812 Kin C
Edition
-
ISBN/ISSN
0-13-035211-X
Collation
xxvii; 480p,; 24 cm.
Series Title
-
Call Number
658.812 Kin C
Availability
3
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Customer Relationship Management : A Strategic Imperative in the World of E-B…
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Customer...
Edition
-
ISBN/ISSN
0-471-64409-9
Collation
xxviii; 345p,; 24 cm.
Series Title
-
Call Number
658.812 Cus C
Edition
-
ISBN/ISSN
0-471-64409-9
Collation
xxviii; 345p,; 24 cm.
Series Title
-
Call Number
658.812 Cus C
Availability
4
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Customer Relationship Management : A Strategic Imperative in the World of E-B…
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Customer...
Edition
1
ISBN/ISSN
0-471-64409-9
Collation
xxviii; 345p,; 24 cm.
Series Title
-
Call Number
658.812 Cus C
Edition
1
ISBN/ISSN
0-471-64409-9
Collation
xxviii; 345p,; 24 cm.
Series Title
-
Call Number
658.812 Cus C
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1
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Customer Relationship Management; A Databased Approach
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Kumar, V.
Reinartz, Werner J.
Edition
1
ISBN/ISSN
0-471-27133-0
Collation
xxiv; 323p,; 24 cm.
Series Title
-
Call Number
658.812 Kum C
Edition
1
ISBN/ISSN
0-471-27133-0
Collation
xxiv; 323p,; 24 cm.
Series Title
-
Call Number
658.812 Kum C
Availability
2
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Customer Relationship Management; Creating Competitive Advantage Through Win-…
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Storbacka, KAJ
Lehtinen, Jarmo R.
Edition
-
ISBN/ISSN
0-07-120678-7
Collation
x; 160p,; 24 cm.
Series Title
-
Call Number
658.812 Sto C
Edition
-
ISBN/ISSN
0-07-120678-7
Collation
x; 160p,; 24 cm.
Series Title
-
Call Number
658.812 Sto C
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1
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CRM at the Speed of Light; Capturing and Keeping Customers in Internet Real T…
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Greenberg, Paul
Edition
2
ISBN/ISSN
0-07-222416-9
Collation
xvi; 480p,; 24 cm.
Series Title
-
Call Number
658.812 Gre C
Edition
2
ISBN/ISSN
0-07-222416-9
Collation
xvi; 480p,; 24 cm.
Series Title
-
Call Number
658.812 Gre C
Availability
1
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Centralization and Decentralization in Industrial Relations
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Baker, Helen
France, Robert R.
Edition
-
ISBN/ISSN
.
Collation
0; 219p,; 21 cm.
Series Title
-
Call Number
658.402 Bak C
Edition
-
ISBN/ISSN
.
Collation
0; 219p,; 21 cm.
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-
Call Number
658.402 Bak C
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4
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Cooperative Strategy : Competing Successfully Through Strategic Alliances
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Dussauge, Pierre
Garrette, Bernard
Edition
-
ISBN/ISSN
0-471-97492-7
Collation
xviii; 236p,; 25 cm.
Series Title
-
Call Number
658.049 Dus C
Edition
-
ISBN/ISSN
0-471-97492-7
Collation
xviii; 236p,; 25 cm.
Series Title
-
Call Number
658.049 Dus C
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Benchmarking Customer Service ; How to...
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Peters, Glen
Edition
-
ISBN/ISSN
0-273-61069-4
Collation
viii; 217p,; 24 cm.
Series Title
-
Call Number
658.812 Pet B
Edition
-
ISBN/ISSN
0-273-61069-4
Collation
viii; 217p,; 24 cm.
Series Title
-
Call Number
658.812 Pet B
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Advertising in Contemporary Society ; Perspectives, Toward, Understanding
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Rotzoll, Kim B.
Haefner, James E.
Sandage, Charles H.
Edition
-
ISBN/ISSN
538195029
Collation
xiii; 155p,; 24 cm.
Series Title
-
Call Number
659.2 Rot A
Edition
-
ISBN/ISSN
538195029
Collation
xiii; 155p,; 24 cm.
Series Title
-
Call Number
659.2 Rot A
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1
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